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Home > Safety > Passenger Safety

The safety of Era passengers and crew are the primary concern throughout all Era operations. Please take a moment to read our safety rules - for your personal safety and the safety of fellow passengers and your pilot(s). Era is committed to providing passengers with a stress-free check-in and flight.

• Confirm the details of your flight, including the time and place of departure, with your company or with Era Helicopters. Weather often plays a factor in departure times.
• Check in promptly at your designated base with Era staff at the check-in counter.
• Use caution when lifting luggage or other heavy items to place them in or remove them from the aircraft cargo hold.
• Please listen carefully to pre-flight safety instructions given by the pilot or crew.
• You will be given instruction on safety, which will include walking safety to and from the aircraft, correct usage of the aircraft door handles and locks, and seatbelts. This information may vary, depending on aircraft model.
• Read and obey all safety-related signs on ground at the base and in the aircraft during the flight.
• Restricted items are not permitted onboard the aircraft.
• Always avoid consuming alcohol before a flight.
• Smoking or chewing tobacco is not permitted on or near the aircraft.
• Your seatbelt must remain fastened for the entire duration of your flight. Wait for instruction from the pilot to unfasten your seatbelt.
• Use personal protection equipment that is provided. This equipment includes a personal flotation device and headphones.
• Please remain seated during the duration of the flight.
• Keep emergency exits clear.
• Refrain from departing the aircraft until the pilot instructs you to do so.
• Use extreme caution when exiting the aircraft.

For further questions about pre-flight safety, procedures during check-in, or other safety concerns, please contact Era at 800 655 1414.